diamond exchange

diamond exchange App support

Contact
+91 3172305774

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamond exchange:

Q1: How to log in after installing the diamond exchange?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still experience issues, wait for the OTP to be sent by clicking on send, and if it doesn't arrive, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once you've installed the latest version, you should be able to access the app without any issues.

Most Asked Questions Related To Withdraw In The diamond exchange:

Q1: What is the minimum withdrawal amount in the diamond exchange?

In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Withdrawals can only be made on the money earned from gaming activities, and not on bonus amounts. This means users can only redeem earnings from actual gaming, excluding any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all required KYC details are completed and submitted in the app, including your Aadhar card, UPI information, and bank details. This information will be saved within the app for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions from 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay is a rare exception to the app's generally efficient services.

Q4: Why is the bonus balance not being withdrawn?

When using bonus funds in gaming, any winnings can be withdrawn by the player, but the bonus amount itself cannot be withdrawn. The money earned from playing with a bonus can be withdrawn, but the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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